Privacy Policy

Effective Date: June 10, 2025

Company Name: GoRabit Eats

GoRabit Eats (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile app, website, and related services.

1. Information We Collect

a. Personal Information

When you register or place an order, we may collect the following details:

• Full name
• Phone number
• Email address
• Delivery address
• Payment information (processed securely via third-party providers)

b. Usage Data

We collect information such as:

• Pages visited
• Items viewed or added to cart
• Device/app details (IP address, operating system, browser type)

c. Location Data

With your permission, we collect location data to identify nearby delivery zones and ensure accurate order delivery.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Improve user experience
• Communicate order updates
• Send promotional offers (you may opt out anytime)
• Ensure platform security and prevent fraud

3. How We Share Your Information

We do not sell your personal information. However, we may share data with:

• Delivery partners (to fulfill your orders)
• Payment gateways (to process payments)
• Legal authorities (if required by law)
• Service providers (for hosting, analytics, or customer support)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve app and website performance
• Track usage patterns
• Personalize your experience

You can manage your cookie preferences via your browser or device settings.

5. Data Security

We employ industry-standard security measures including:

• HTTPS encryption
• PCI-compliant payment gateways
• Access control and data minimization

However, no digital system is entirely secure. Use of our services is at your own risk.

6. Your Rights

You may:

• Access or update your personal information
• Request account deletion
• Opt out of marketing messages

For any such requests, contact us at privacy@gorabiteats.in.

7. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders
• Provide our services
• Comply with legal and regulatory obligations

8. Children’s Privacy

GoRabit Eats does not knowingly collect information from individuals under the age of 13. If such data is discovered, it will be deleted immediately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted here with a revised effective date. Please review this page periodically.

10. Contact Us

For any privacy-related questions or concerns, please contact us:

📧 privacy@gorabiteats.in
📞 1234567890